OU Help Desk

Launching July 1, 2025: A Better Way to Get IT Support

We are excited to introduce our new Self-Service Support Center, designed to make getting help easier. Starting July 1, you will be able to submit requests, report issues, and find answers--all in one place at support.oakland.edu.

Available 24/7, this new support center gives you quick, easy access to IT services and solutions whenever you need them.

Your IT support is just a click away!

The Help Desk is here to support you, our valued member of the Oakland University community, faculty, staff and currently enrolled students, with your technology related questions.

Looking for the PC Checklist or Mac Checklist form? See the Computer Setup service in the Service Catalog.

The OU Help Desk offers student laptop loan program. Complete the Laptop Loan Application form or contact us to learn more.

If you are unable to access your email account reset your password at the NetID Management website.

IT Services Catalog NetID Password ResetClassroom Support

ConnectWise Remote Session