School of Business Administration
School of Business Administration
Student & Faculty Resources
The Oakland University School of Business Administration offers a wealth of expert technological support and resources to assist business students, faculty and staff members.
OU Virtual Lab
The Oakland University’s Virtual Computer labs make software and computer resources available to students. Information about software availability for each lab is available at https://www.oakland.edu/uts/student-resources/virtual-labs/.
Locations
Students may use open labs during their hours of operation. Teaching labs are used for classes, workshops, training, summer camps, and other activities based upon availability. These labs are always in demand, so access is not guaranteed. Access to the lab will be granted 30 minutes before a reservation. Lab computers are pre-installed with many software packages, please check the list to make sure it has the software you need before making a reservation.
EH 215 Open Lab hours:
Monday - Friday: 8 a.m. - 10 p.m.
Saturday: 9 a.m. - 4 p.m.
Sunday: Closed
To enter the lab, students are required to swipe their GrizzCard. Hours may vary on holidays.
| Room Number | # of machines | Lab type |
|---|---|---|
| 200C Elliott | 36 + 1 instructor machine | Teaching |
| 202 Elliott | 45 + 1 instructor machine | Teaching |
| 212 Elliott | 24 laptops / 40 seats | Teaching |
| 215 Elliott | 8 workstations / 4 conference tables with 42" TVs / 22 seats for mobile users | Open |
| 223 Elliott | 36 + 1 instructor machine | Teaching |
Oakland University is now offering wēpa, a cloud-based print solution that allows students to print documents on campus from their computer, smartphone or tablet. Students can upload documents on-the-go and print at 23 conveniently located wēpa print stations on campus. There is one Wepa printer in Elliott Hall (first floor, next to the computer lab.)
Monday - Thursday 8:30 a.m. - 5:30 p.m.
Friday 8:30 a.m. - 4:30 p.m.
Saturday closed
Sunday closed
Hours may vary on holidays
Through course assignments and open lab hours, Oakland business students can use the Bloomberg terminals to develop better analytical skills, make decisions based on real-world data, challenge their own methods of analysis and test their skills with the Bloomberg Essentials Online Training Program (BESS).
Bloomberg Terminals At A Glance by Investopedia.com
Advanced security lab bolsters the business school's Management Information Systems program
The Security Network Instructional Lab gives students experiential learning opportunities without compromising the security of OU's computing systems or other systems that can be reached through the Internet. Here students have the opportunity to gain real-world knowledge by experimenting online with network configurations, firewalls and computer malware. All this will be available to without compromising the security of OU's computing systems or other systems that can be reached through the Internet.
Thanks to a generous donation of high-performance networking and security solutions from Juniper Networks and the recognized expertise of SBA faculty members in the field, the SBA's Management Information System program now offers students the unique opportunity to experiment online with network configurations, firewalls, and computer malware. The lab will also be used to simulate networked economies.
Business faculty members also use this advanced lab to conduct research and explore issues relating to virtualization, surveillance, and information systems security.
The lab enhances an already strong program that prepares students for careers in this growing field. Indeed, the United States Department of Labor predicts that careers for network systems and data communications analysts, and computer/network security will be among the fastest-growing occupations due to the importance of defending against the increasing sophistication of cyber attacks. A November 2010, 360 Environmental Scan, presentation by Public Sector Consultants indicates occupations in the information technology, defense, and security industries will be among the fastest growing in Michigan until 2020.
Lab Features
- Juniper Networks EX4200 Ethernet Switches
- J2320 Services Routers SRX210
- Services Gateways (secure routing and firewall with Unified Threat Management consisting of Intrusion Prevention System, Anti-Spam, Anti-Virus and Web Filtering solutions)
- Junos® operating system, a single OS operating across Juniper’s routing, switching and security solutions, to maximize network performance and security
- Virtualization features, allowing the creation and operation of multiple servers on one physical device, and clusters of servers which interact with each other much the same as servers act in the real world - providing opportunities for building simulations of new technologies in multiple server environments
Courses in the lab
The Business Network Laboratory will be a dedicated facility used by faculty to teach courses in degree programs. The lab is equipped for teaching basic data communications concepts, LANs, client/server networking, network management, network administration, and IS Security. The faculty interest, student population, courses, and lab infrastructure will support a significant lab-based component within our undergraduate and graduate IS curriculum. The lab will have the means of providing maximum student exposure to networking, security, and information assurance technologies.
DIS offers undergraduate majors in Management Information Systems as well as a master's degree in MSITM. These courses are integrated with the School of Business Administration curriculum. Both programs have a significant focus on data communications, managing networks, developing network based applications, and IS security.
Across Campus
Additionally, the new lab can support programs in medicine, engineering, nursing and the liberal arts.
Browsers
- Google Chrome
- Internet Explorer
- Mozilla Firefox
Apporto Virtual lab resources
- Microsoft Office
- SPSS
- PSPP
- Palisade Decision Tools
- Tableau Public
- Minitab
Data Analysis
- Qualtrics
- NotePad++
- Microsoft Azure Dev Tools for Teaching
- Microsoft SQL Server
- Microsoft Visual Studio
- Microsoft Office 2021 Suite (Word, Excel, Access, PowerPoint)
- Microsoft Visio 2021
- Microsoft Expression Web
- Simio
- VMWare
OU Laptop Loan Program
Student Tech Center at OC offers dell laptops and Mac for loan. Visit https://www.oakland.edu/stc/loans/ for more information.
Personal Computer/Laptop Guidelines for SBA Students
The School of Business Administration has provided the minimum and recommended computer specifications below. Additionally, we suggest that students purchase a computer keeping in mind that computing needs will change over time. Students are responsible for maintaining and repairing their computers.
While the selection of the computer will depend on personal preferences, the school recommends that students choose a Windows-based computer since many courses will use software that are dedicated for Windows environments. Students who choose a Mac must install appropriate software to use required Windows-based software and are responsible for finding the best method to install them on non‐PC computers. Students should keep in mind that running Windows-based software in a virtual environment can be challenging and slow.
MacBook Owners
To set up a Windows environment on a Mac, students will need to install one of the virtualization apps listed below and a license of the Windows OS. Business students have access to Azure Dev Tools for Teaching, which allows them to download a license of Windows 10 Education and additional software required for some courses. These software require a minimum of 32 GB of free hard drive space and at least 8 GB of RAM.
Free:
- Boot-Camp: https://support.apple.com/boot-camp
- VirtualBox: https://www.oracle.com/virtualization/technologies/vm/virtualbox.html
- Fusion Pro 13 VMWare: https://www.mikeroysoft.com/
post/download-fusion-ws/
Purchase:
Available Software and Storage Solutions
All OU students have access to the following software:
- Google Drive and Microsoft O365 for students
- Azure Development Tools for Teaching ( Visual Studio, SQL Server, Project, Access, Visio, Windows 11)
- VMWare Workstation for Windows and Fusion VMWare for Mac OS
- JMP
- SPSS
Students can visit UTS web links to download Office 365
Azure Dev Tools for Teaching
SBA subscribes to Azure Dev Tools for Teaching. Students can create their own accounts to view software list:
Financial Aid Help
Students may use financial aid support to purchase computers or mobile devices. OU students receive discounts from various suppliers.
Minimum PC/Laptop Functional Requirements
| Computer Features | Windows Based Requirements |
| Operating System | Windows 11 Home or Pro |
| Processor Type | MINIMUM Core i5 Processor RECOMMENDED Core i7 Processor |
| Memory | MINIMUM 8 GB RAM, with available expansion slots RECOMMENDED 16 GB for MIS Majors |
| Hard Drive | MINIMUM 250 GB SSD. An SSD is preferable because it is much faster. RECOMMENDED 500 GB or higher |
| MS Office | Microsoft Office 365 can be downloaded for FREE, visit https://www.oakland.edu/uts/services/microsoft-office-365-education/ |
| Multimedia | Microphone, sound, and webcam |
| Networking | Ethernet card: for on-campus, residence hall, and broadband access. Wireless card: 802.11ac or 802.11ax (Wi-Fi 6) recommended for wireless access on campus. (A wireless network card that supports both 2.4Ghz and 5Ghz wireless bands is preferred) |
| Virus Protection Software |
Antivirus and Spyware protection |
Located in room 234 Elliott Hall, the Stinson Center offers Oakland business students an informal place to gather to encourage career enrichment, education, networking and socialization. The collaborative space uses flexible design to allow easy reconfiguration for multiple education, conference, lecture and other uses separately or concurrently. The center can also be reserved for formal meetings, with first priority given to students and student organizations. Faculty, staff and alumni may also use the center.
The Stinson Center is named in honor of Ann and Craig Stinson, longtime supporters and friends of Oakland University and the School of Business Administration.
This center is located behind the Timothy and Marsha Healy Café, which serves Starbucks beverages.
Make a reservation and view room details including capacity, use and available technology.
Just committed to OU School of Business? Let the world know in style! We've got fun social media graphics just for you. Download here.
Academics
- Course Feedback for Students
- Faculty Evaluation Manager
- Watermark Faculty Success (formerly Digital Measures) - Intellectual Contribution Mapping
Student Grievance Procedure
Step #1: The student discusses the issue with the course instructor. If the student is not satisfied with the instructor’s response, the student should proceed to Step #2.
Step #2: The student presents a written grievance to the appropriate Department Chairperson. The Chairperson will investigate the student’s allegation and respond in writing to the student. If the student is not satisfied with the chairperson’s response, the student should proceed to Step #3.
Step #3: The student presents a written grievance with a historical summary to the Associate Dean. The Associate Dean investigates the student’s allegation and responds in writing to the student. If the student is not satisfied with the Associate Dean’s response, the student should proceed to Step #4.
Step #4: The student submits a written grievance with a historical summary to an augmented School of Business Administration Executive Committee (SBAEC). The augmented SBAEC consists of the EC and elected student representatives to the SBA Faculty Assembly. The Dean will inform the student in writing of the augmented SBAEC’s decision, which will be considered a final decision and completion of the grievance procedure.
Software
For the classroom: Faculty may make request for a particular software to be installed on the lab for a particular class. Please check the current list of software in the labs to make sure it’s not already there. As lab machines are imaged at the beginning of each fall semester, software requests are due no later than August 15. Request software.
For students: Students may download software packages from various sources at little to no cost.
Azure Dev Tools for Teaching
Azure dev Tools for Teaching (https://aka.ms/devtoolsforteaching) is a program that supports technical education by providing access to Microsoft software for learning, teaching and research purposes. The program is available to eligible Oakland University students and faculty.
Please follow the instructions on the page and use your OU email to create a new Microsoft account.
The software can be used for personal non-commercial projects or coursework only.
JMP Student Edition
JMP Student Edition is available for instructors, students, and academic researchers free of cost. The software is fully featured and based on JMP Pro, with no limitations on data size or analysis capabilities. Eligible users receive a 12-month license that can be renewed annually at no cost.
You can register and download the software now at jmp.com/student.
VMWare
VMware by Broadcom announced that Workstation PRO 17 and Fusion PRO 13 has become freely available for personal use.
Students, teachers, instructors may use the free for personal use version on their personal machines, as well as in educational lab and research environments.
This version does not require a license key if used for these purposes.
A commercial license will be required only if the Workstation or Fusion software is running in critical and/or production environments, and/or if software support is required.
The following procedure details how to obtain the software: https://www.mikeroysoft.com/post/download-fusion-ws/
Office 365
Microsoft Office 365 Education is a service that enables access to a suite of Office 365 online cloud products, as well as download and install of the full Office Productivity Suite, including Word, Excel, PowerPoint, OneNote, and more. The download can be made available on up to 5 personal devices.
To gain access to Microsoft Office 365 Education, please log in at office.oakland.edu using your NetID credentials.
If you are unable to access your Microsoft Office 365 account, please go to the NetID Password Manager in order to reset your NetID password.
Off-campus and VPN
- Off-Campus VPN Access
- VPN Account Request
- RIA Checkpoint for On-Campus Access
- Create Login to use Off-Campus
- Login with username/password from Off-Campus
University System Support
Phone systems are supported by University Technology Services. To report problems with office desk phones, please see the Desk Phone service at support.oakland.edu.
University-wide systems such as NetID, Banner, Google Webmail, Mailing Lists, VPN Access, Group accounts, are administered by UTS. To report issues with these systems, please submit an incident at support.oakland.edu. All staff and faculty login to University computers using an ADMNET account. This type of account is required for classroom computer usage.
Active students, staff, and faculty will automatically be provisioned an ADMNET account to use campus computers. If a user is not an active student, staff, or faculty, they can request a Guest NetID account (which comes with an ADMNET account) by submitting a request here: Guest NetID Request
Limited Classroom Support
Classroom Support and Instructional Technical Services (CSITS) maintains any technology in Elliott Hall classrooms, not us. Remember, they have the entire campus to look after, so please make any requests at least two weeks in advance and please be understanding with them. They re-image the computers often to ensure they are always in good working condition -- so you shouldn't assume that if it was there last semester that it will still be there. Also, it is always a good idea to check out your classroom in advance if you need something to be working on the first day.
Laptops for Instruction
Though SBA-CFA does not have laptops available or take reservations, each department is given a set number to be shared among the faculty. Check with your departmental secretary to see if any are available.
Shared Network Drives
A network drive is a place for file storage that is stored on the OU network, rather than on your local machine, but is not available off-campus. Mapping a network drive in Windows 11 is easy:
- Click the Search bar on the bottom of the screen > Search for the "File Explorer" application
- Right-click "This PC" > Click "Map Network Drive"
- Select any drive letter that is not in-use
-
- Enter a valid folder path, such as \\admnet\Shares\Public
- Make sure the “Reconnect at sign-in” box is selected
- Click "Finish"
Printing
Faculty can print to several different shared printers.
- 337A EH Faculty workroom:
- SBAP012
- SBAP028
- SBAP035
- 439 EH Mailroom:
- SBAP010
- SBAP034
If you need help installing a printer, please submit a ticket to [email protected]
Projectors
Most general purpose classrooms have a ceiling-mounted projector connected to the teaching station at the front of the room. Faculty who wish to use a laptop with the projector who need assistance with setup may contact Classroom Support and Instructional Technical Services (CSITS) at (248) 370-2461 or visit their office in Room 116, Varner Hall.
Cabell's Directories
Cabell's Directories of Online Publishing Opportunities
The Computer Facilities Administration, System Administration and Student Technicians are the Information Technology support team within the School of Business Administration. The team works closely with University Technology Service (UTS) on campus wide desktop standardization, licensing agreements, upgrades and implementation of network, hardware, software, and computer lab support. We support SBA faculty (full time and part-time) offices, support staff (office assistants, secretaries, and student assistants), SBA academic and non-academic programs, and SBA/OU students, 8 a.m. - 5 p.m., Monday through Friday.
UTS supports the university phone system. To report a problem with your phone, please email [email protected] to generate a help ticket.
SBA-CFA is responsible for, but not limited to, the following services within SBA:
- Purchase and/or make recommendations regarding network, hardware, software, printer, scanners, etc.
- Installation and maintenance of SBA servers, computer labs, desktop PCs, laptops, printers and related equipment
- Purchase and replace printer toner cartridges for all SBA owned printers
- Maintenance of the SBA website and related sources
Peggy Chiu
Computer Facilities Administrator
211 Elliott Hall
(248) 370-3318
Juan Carlos Mendez
Information and System Analyst
209 Elliott Hall
(248) 370-3568
SBA Helpdesk
Student Technician
213 Elliott Hall
(248) 370-4411
